Return Policy

Our passion is helping you find outfits you love! If you have any issues with your order please call 218-844-8019 or email us right away at shopthenines247@gmail.com so we can assist you!

 

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. Please feel free to reach out to us with any questions regarding sizing or styling. Store credit never expires. We get lots of new styles in everyday, so you can find something new if your purchase doesn’t work out!

 

HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed gift card credit within 3 business days of the delivery of your return.

 

WHERE DO I SEND MY RETURN TO?

THE NINES

917 Washington Ave

Detroit Lakes, MN 56501

 

ADDITIONAL RETURN DETAILS:

  • We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment. This helps us keep our prices low.
  • The amount of your store credit is only for the item(s) you purchased and does not include the shipping.
  • Merchandise must be returned within 15 days from the receive date.
  • Merchandise must be unwashed and unworn with clothing tags attached. Shoes need to be unworn with the original box.
  • Original receipt or invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
  • Final Sale Items:  Flash Sale and Sale items 30% off or more are final sale.
  • Jewelry, handbags, bralettes, bodysuits and shapewear are final sale!
  • Once your return is processed, we will email you with your store credit that you can used at shopthenines.com or in our store in Detroit Lakes, MN.
  • Any returns past the policy will not be accepted or store credited.